This is your opportunity to meet the experts, connect with other users, and share your MYOB Acumatica experiences at the face-to-face events this October! Register now and attend the MYOB Acumatica User Groups in Sydney.
New and Improved Format for 2024!
Building on last year’s success, we’ve enhanced the structure to give you even more value. The day is split into two sessions: a free, exclusive Generic Inquiries Masterclass in the morning, followed by the MYOB Acumatica User Group in the afternoon.
Agenda Overview
9 am - 12 pm | Generic Inquiries Masterclass
This in-depth, 3-hour masterclass is designed to help you fully harness the power of MYOB Acumatica’s Generic Inquiries. Whether you’re looking to optimise reporting, tailor dashboards, or extract key data, this session will sharpen your skills.
Highlights include:
Learn how to create and customise with Generic Inquiries to best suit your business needs
Tailor reports and gain deeper insights from your data
Expert-led training and practical tips from industry leaders
Who should attend?
This session is perfect for system champions, super users, or anyone keen to deepen their expertise with MYOB Acumatica’s reporting tools.
This session is free and exclusively in-person, so don’t miss out!
12 pm - 1 pm | Lunch Break
Enjoy a catered lunch and network with other attendees before the afternoon session begins.
1 pm - 4:30 pm | MYOB Acumatica User Groups
Join us for the main event! The MYOB Acumatica User Group is your chance to hear from experts, share experiences, and discover new ways to supercharge your customer experience.
What to expect:
Real-world success stories from MYOB users
Innovative strategies to enhance every stage of the customer journey
Open Q&A where you can challenge the experts with your toughest questions
Roundtable discussions and networking with peers and experts
Who should attend?
Anyone working in marketing, sales, service teams, or other customer-facing roles looking to improve interactions and streamline processes. This session is tailored for all experience levels - from newcomers to seasoned experts.
Why Attend?
The enhanced format gives you the flexibility to attend both sessions or choose the one most relevant to you. Whether you’re diving deep into reporting or focusing on customer experience, this year’s MYOB Acumatica User Groups will provide valuable insights and connections you won’t find elsewhere.
Each session is exclusive and will not be recorded, so do not miss out!
Secure your spot and take your MYOB Acumatica knowledge to the next level.
Event Details
Date: 15th October 2024
Location: Room 265/7, Building 5, Management Drive, Macquarie University, Balaclava Road, North Ryde, Sydney, NSW 2113
Enhance Every Step of the Customer Experience
The theme of the upcoming MYOB User Groups is Supercharge Your Customer Experience.
Delivering a superior customer experience is no longer just an advantage – it is essential. From the first marketing interaction to ongoing customer service touchpoints, every step of the journey matters. This session will focus on transforming your approach to customer experience, exploring how clever technology can help you build meaningful connections, streamline processes, and drive growth through a customer-centric strategy.
Agenda Highlights
MYOB Acumatica User Group – Real-world success stories, expert Q&A, roundtable discussions, and networking
Product Updates – Stay informed with the latest features and industry trends
Supercharge Customer Experience – Learn innovative strategies to enhance customer journeys
Catering Information – Morning tea, Lunch, and Afternoon tea will be provided.
Speakers
Paul Robson
Paul Robson is the Chief Executive Officer of MYOB, bringing over 25 years of leadership experience from top global companies. He has led significant transformations at Philips, Compaq, and Adobe. Paul now focuses on empowering Australian and New Zealand businesses through MYOB's innovative solutions, aiming to simplify business management and drive growth for SMEs.
Ronnie Baskind
Ronnie is the Executive Director of the Enprise Group. He has more than 30 years of experience as an entrepreneur, management consultant, senior executive, director, and agribusiness professional. Ronnie provides deep insights into businesses across most industry sectors and developmental stages.
Stephen Friend
Stephen possesses a wealth of knowledge and experience in achieving business transformations through the clever use of proven and innovative technologies. He works closely with his clients to support them in the positive transformation of their businesses.
Julia Padginton
Julia has been with Kilimanjaro for 13 years, specialising in MYOB Payroll software. She handles everything from implementation and training to ongoing payroll support. Her extensive experience ensures clients receive top-notch service and expertise in payroll management. Julia recently received a Certificate of Recognition from MYOB for her contribution to the MYOB Acumatica community.
Soazik Shearer
Soazik is an accomplished professional with extensive experience in sales and marketing. Her dynamic approach, focus on results, and ability to tackle complex challenges make her an asset to any team. Soazik excels in managing client relationships and improving processes, bringing dedication and expertise to every project.
Candice Lee
Candice specialises in implementing MYOB Acumatica for new clients and supporting existing ones. Her background in Finance and Accounting enhances her ability to manage client expectations and optimise business processes.
