SUPERCHARGE YOUR CUSTOMER EXPERIENCE

Take advantage of the opportunity to meet the experts, connect with other users, and share your MYOB ERP experiences face-to-face this October!

BUILD STRONGER RELATIONSHIPS WITH YOUR CUSTOMERS

The upcoming MYOB User Groups theme is Supercharge your Customer Experience.

Delivering a superior customer experience is no longer just an advantage – it is essential. From the first marketing interaction to ongoing customer service touchpoints, every step of the journey matters. This session will focus on transforming your approach to customer experience, exploring how clever technology can help you build meaningful connections, streamline processes, and drive growth through a customer-centric strategy.

Join the community of MYOB users to learn from industry experts and uncover actionable strategies to maintain customer relationships with automated and integrated technology.

Get a taste of a live event

The opportunity to meet and connect with other users and experts is unparalleled at the in-person User Groups. Rub shoulders with some of the top minds in MYOB’s Enterprise software and pick their brains to better understand your own software. Each in-person session is one of a kind and will not be recorded. Do not miss the knowledge shared at your local event.

Save your spot now

BRAND NEW USER GROUPS FORMAT

There are more ways than ever to learn more about business management systems at these User Groups sessions.

MYOB Acumatica Users can join a special morning session and enjoy a free 3-hour Generic Inquiry Masterclass. This class is designed to help users master the building blocks of reports and dashboards in MYOB Acumatica. The masterclass will run from 9 am - 12 pm local time for the in-person events.

MYOB Exo users, or users of any other ERP or accounting system, can join a special MYOB Acumatica Showcase, comparing and contrasting the differences between their systems and the benefits of cloud migration. The showcase will run from 9 am - 12 pm local time for the in-person events.

No matter which software you use, you can join the MYOB User Groups session in the afternoon. Join the community of MYOB experts and real users to discuss software tips and tricks and how to solve business problems with technology. Discover how to supercharge the experience you provide to your customers with clever integration and automation. The MYOB Acumatica User Groups will run from 1 pm - 4:30 pm local time for the in-person events.

Key Takeaways from the User Groups:

Free Generic Inquiry Masterclass (exclusive to the in-person sessions; excellent value for MYOB Acumatica users),
In-depth demonstrations of MYOB's Enterprise Solutions so you can supercharge the customer experience and build better relationships,
Tips and tricks for your software directly from the MYOB Experts
Learn about industry movements and MYOB’s Business Management Software updates and features
The opportunity to connect and collaborate with the MYOB Experts and like-minded users of your software.

AGENDA

Free Generic Inquiry Masterclass (9am-12pm)
Free MYOB Acumatica Showcase (9am-12pm)
A Word from the Key Sponsor – expert guidance and the value of data
An Update from MYOB – learn the future direction of MYOB in the market
MYOB Software demonstration - learn tips and tricks to uncover insights in your system
Industry Updates and Version History – stay up to date with new features
Stump the Consultant – ask anything you want to know about your MYOB software
Q&A with the panel – Pick the brains of the experts
Round-Table Discussions (In-person events only!) – come together to solve common MYOB ERP problems
Lunch is provided for all attendees

Meet the Panel

grant Harwood

Grant has a storied past in the ERP marketplace with an excellent understanding of the role that ERP systems play in complex businesses. He has a deep understanding of the user’s needs and how to match that to the functionality within an ERP. Grant is driven to lead good people to achieve great things and manage the change that comes with implementing new business management software in an organisation.

Valantis Vais

Valantis is MYOB’s Head of Product in the Enterprise Division and one of the experts behind the rise of MYOB’s products in the mid-market. He strives to help ambitious organisations reach their full potential with modern technology. We look forward to hearing his strategies that could help you use technology to empower your finance function.

Stephen friend

Kilimanjaro Consulting’s ANZ Director - Client Success & Partnerships, Stephen Friend, works closely with clients to support them in the positive transformation of their businesses. Stephen possesses a wealth of knowledge and experience in achieving these transformations through the clever use of proven and innovative technologies.

Ronnie baskind

Ronnie is the Executive Director of the Enprise Group. He has more than 30 years of experience as an entrepreneur, management consultant, senior executive, director and agribusiness professional. Ronnie provides deep insights into businesses across most industry sectors and developmental stages.

Paul Robson

Paul Robson is the Chief Executive Officer of MYOB, bringing over 25 years of leadership experience from top global companies. He has led significant transformations at Philips, Compaq, and Adobe. Paul now focuses on empowering Australian and New Zealand businesses through MYOB's innovative solutions, aiming to simplify business management and drive growth for SMEs.

James Brading

With an extensive Product Management background, James is responsible for delivering continued product value and guiding the strategic development of MYOB Acumatica. We are looking forward to James’ discussion on the roadmap for MYOB Acumatica.

Soazik Shearer

Soazik is an accomplished professional with extensive experience in sales and marketing. Her dynamic approach, focus on results, and ability to tackle complex challenges make her an asset to any team. Soazik excels in managing client relationships and improving processes, bringing dedication and expertise to every project.

Julia Padginton

Julia has been with Kilimanjaro for 13 years, specialising in MYOB Payroll software. She handles everything from implementation and training to ongoing payroll support. Her extensive experience ensures clients receive top-notch service and expertise in payroll management. Julia recently received a Certificate of Recognition from MYOB for her contribution to the MYOB Acumatica community.

Bruce Minty

Bruce is the Senior Product Manager at MYOB, bringing extensive experience in enterprise software and a focus on driving growth. He provides innovative solutions and process improvements, leveraging his expertise to help organisations in manufacturing, supply chain, and construction thrive.

Candice Lee

Candice specialises in implementing MYOB Acumatica for new clients and supporting existing ones. Her background in Finance and Accounting enhances her ability to manage client expectations and optimise business processes.

Mari-Liis Brough

Mari-Liis has been with Kilimanjaro for over 10 years, specialising in ERP implementation within the Acumatica Team. She designs efficient systems that meet client needs and integrates smoothly with existing processes. A CPA with experience across Europe, Asia, and Australia, she focuses on delivering cost reduction strategies and project analysis while pursuing her passion for lifelong learning.

Nick Savage-Mady

Nick assists Kilimanjaro Consulting’s ANZ Sales Team with customised MYOB Acumatica demonstrations and technical support. With 17 years in ERP software, including 8 years with MYOB, Nick’s extensive experience covers MYOB Exo Business and Acumatica. His background in training and support enhances our team’s capability and client engagement.

Murray Dudding

Murray is the NZ Service Delivery Manager for Kilimanjaro Consulting and provides dedicated support and issue resolution to his customers. Murray has exceptional knowledge of accounting principles and special expertise in getting the best out of the Clarity Report writer and the comprehensive MYOB Exo Job Costing module.

Edward Baker

Edward is a consultant at Kilimanjaro Consulting, specialising in the transition to MYOB Acumatica. He focuses on optimising modules and features for enhanced efficiency and a superior end-user experience. With hands-on ERP implementation experience since 2003, Edward has dedicated his expertise to MYOB Acumatica since 2016.